Frequently Asked Questions (FAQs)

Here are some of the most common questions about using LIGIMO. If you don’t find your answer here, please contact our support team.

1. What is LIGIMO?

LIGIMO is a secure online marketplace in Nigeria that uses an escrow system to protect both buyers and sellers. Payments are held safely until the transaction is completed successfully.

2. How does the escrow system work?

When a buyer makes a purchase, the payment is held in escrow. The seller ships or delivers the product/service, and once the buyer confirms receipt, the funds are released to the seller.

3. Is LIGIMO free to use?

Yes, signing up on LIGIMO is free. However, a small service fee applies to each transaction to cover escrow and platform security costs.

4. How do I create an account?

You can create a free account by clicking the Sign Up button and filling in your details. Once verified, you can start buying or selling immediately.

5. What payment methods do you accept?

LIGIMO supports multiple secure payment options including debit/credit cards, bank transfers, and Paystack-powered payments.

6. Can I sell on LIGIMO?

Yes, verified users can list and sell products or services on LIGIMO. Simply create a seller account, upload your items, and start selling securely.

7. How do I contact customer support?

You can reach our support team via the Contact Us page, email support@ligimo.com, or live chat (when available).

8. What if I have a problem with a transaction?

If there is a dispute, our escrow system ensures fairness. You can open a dispute and our team will review the case to protect both parties.